If users can't complete tasks, then products don't get purchased, and work can't be completed. That's why we believe that meeting the needs of the end-user is a primary business requirement. It's also why our User Experience Practice is a cornerstone of our Assembly Methodology.
Traditional approaches to user experience design are better at discovering mistakes than they are at preventing them. Our methods enable us to define the needs and capabilities of users quickly and accurately. We choose from an array of proven research and design tools for enterprise applications and customer-facing websites, to meet the unique needs of every project. This targeted approach results in user-centered design that supports rapid development, instead of obstructing it.
Here is a snippet of the conversation I had with Steve Snyder, CIO of the Massachusetts...
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